12:32 05 May 2013
By Derby County Media
How To Buy
1. Online 24 hours a day, seven days a week at: WeAreDerby.com
2. By phone - 0871 472 1884 (option 1 - calls cost 10p per minute plus network extras)
3. In person - by visiting the Digonex Ticket Office at the iPro Stadium
4. By post - Digonex Ticket Office, Derby County Football Club, iPro Stadium, Pride Park, Derby, DE24 8XL
Contact The Ticket Office
Post: Derby County Digonex Ticket Office, iPro Stadium, Pride Park, Derby, DE24 8XL
Tel: 0871 472 1884 (option 1)
Monday to Saturday: 9am to 5pm
Tuesdays: 10am to 5pm
Sundays: 10am to 4pm (During the season only)
Demand Based Pricing
Derby County Football Club uses Demand Based Pricing to price its home match tickets. This means that the price of match tickets can go up at any time based on the demand for a particular game, or area of Pride Park Stadium. Customers are encouraged to purchase early to take advantage of the ticket prices shown as they are subject to constant change.
Match ticket prices increase on the day of the game by £3 for adult tickets and £2 on concession tickets throughout all areas of the Pride Park Stadium. The prices displayed on WeAreDerby.com do not reflect this increase. If you want to know more or have a question about Demand Based Pricing, please Click Here. Matchday tickets are available from the Digonex Ticket Office, right up until kick-off.
Match tickets can be booked on the direct telephone ordering line - 0871 472 1884 (option 1) - using VISA, Mastercard, VISA DEBIT and Switch. Tickets will be posted out until two days before the match. Any tickets bought after the deadline will be held for collection. Tickets can be purchased by phone until three hours before kick-off.
Tickets are subject to a booking fee of £1 per ticket (to a maximum of £5 per transaction). The booking fee also applies when buying tickets online or over the phone.
The Digonex Ticket Collection Point is located in a Porta Cabin behind the Clough/Taylor Monument in the West Stand Car Park and opens two hours before kick-off on matchdays. Collections before this time or after kick-off must be made from the Digonex Ticket Office. To avoid delays, customers are advised to collect their tickets at least an hour before kick-off. Supporters purchasing tickets by debit/credit cards must present their card when collecting tickets. Failure to comply will result in tickets not being issued.
Please send all postal applications to: Digonex Ticket Office, Derby County Football Club, iPro Stadium, Derby, DE24 8XL. Postal applications should clearly state which match the tickets are being applied for, together with payment and a stamped self-addressed envelope. Please quote all relevant names and customer numbers in all correspondence. Please also include a contact telephone number. Postal applications for tickets will only be accepted from the sale dates specified for that match. Any applications received before sale dates will be returned. Tickets are subject to availability and no application is guaranteed to be successful.
Seniors - must be aged 65 or over on September 5th 2013
Under 18s - must be aged 17 or under on September 5th 2013
Young Adults - must be aged 18 to 21 on September 5th 2013 and be a Derby County Member
Under 12s - must be aged 11 or under on September 5th 2013
Disabled supporters are advised to contact Derby County's Disabled Liaison Officer, who is based within the Digonex Ticket Office team, on 0871 472 1884 (option 1).