DIGITAL

The digital NHS COVID pass expires every 30 days. Do I have to refresh the barcode / print each month?

The NHS COVID pass expires within 30 days of download, however it is advised on the Government website that the pass will be refreshed at the time of expiry. For the avoidance of doubt, it is the responsibility of the user to ensure that the Covid pass displayed is in date, at the time of presentation.

Can I bring a printed copy of my NHS COVID pass?

Yes. We encourage fans to bring this with them on the day of a fixture, if possible. Again, the refreshed version with valid expiration dates remains the responsibility of the end user.

What if I don’t have phone signal at the stadium?

You can prepare by downloading an electronic copy of the pass to your smartphone. Alternatively, you can download and print a paper version and bring this to the stadium with you. Again, this responsibility lies with the end user.

PAPER NHS COVID PASS

My paper copy didn’t arrive in time. How can I come to the game?

If you have not yet received your paper copy of your NHS COVID pass, you are able to take a lateral flow test. For you to attend, the result must be negative, and you must record this result with the NHS, following the instructions provided in the LFT kit.

Alternatively, you are able to download the digital NHS COVID pass as detailed above.

Please note a photo/photocopy will not be accepted, you must bring the original paper copy with you.

Should I bring the physical test with me?

NO. This is not proof of a negative result. You must complete the test and record your result by either:

  • Visiting the NHS website here
  • Calling 119 between the hours of 7am and 11pm (open daily).

You will then receive a text message/email which you will be required to show to gain entry.

Where will my NHS COVID pass be checked?

Prior to you arriving at the turnstile, your pass will be checked by our staff. Therefore, we request that you have your NHS COVID pass and your ticket to hand, for process on arrival.

I have had one vaccination. Can I get a pass?

No. The NHS COVID pass is only available to those who are fully vaccinated (i.e. had two vaccination doses).

Can I use my paper vaccination record/card as my NHS COVID pass?

No. This is not an acceptable COVID pass as determined by the Government. This is a stipulation from the Government and for the avoidance of doubt, the only forms of COVID passes are those identified above.

Does my child need to prove a negative Lateral Flow Test result?

No. The legislation only applies to those aged 18 and over.

My child is under 18, however does not have any ID to prove this.

If challenged, please inform stadium personnel of your child’s age and admittance will be granted, if under 18.

I have a medical exemption which has meant that I am not vaccinated, what should I do?

You will need to provide a negative lateral flow test result. The test must be taken at home, 48 hours prior to attending Pride Park Stadium.

Will an International Covid pass certificate be accepted as proof to gain entry at Pride Park Stadium?

People who were vaccinated in another country can show alternative proof of vaccination if this is accepted at the UK border.

The full list can be found here.