There is no left luggage service available at the stadium on matchdays and it is not possible to leave any suitcase, large holdall or pushchair/baby buggy anywhere at the stadium.
Mobility scooters can be brought into the stadium for fans sitting in wheelchair spaces, but there are no other storage facilities available at the stadium.
Unfortunately Pride Park Stadium does not currently accommodate a baby changing facility within the concourses.
Complimentary sanitary products are available in selected female toilets across Pride Park Stadium. The club would like to encourage fans to only take what they need and leave the rest for people who follow them.
Home Supporters are welcome to bring flags, banners, and bags into Pride Park Stadium, as long as they meet the club’s safety requirements.
Please click here to view our Flags, Banners and Bags Policy page.
Please note that the club reserves the right to turn flags and banners away on the grounds of offensive content
If you become aware you have lost something during your visit to Pride Park Stadium, please contact your nearest steward, who will ask for details of the lost item and will verify whether something of that description has been handed in.
If you become aware you have lost something after the game, then please email [email protected], providing details of the item lost and where you were sitting, as well as your daytime contact details.
This list is not exhaustive. Prohibited items include, but are not limited to:
For further information, please refer to our Ground Regulations.
Apart from external catering vendors, Pride Park Stadium is a cashless environment accepting only contactless, debit card and credit card as means of payment.
To ensure that you are able to enter Pride Park Stadium without any issues, it is important that you attempt to access the stadium using the correct turnstile; the turnstile that you should be using will be displayed clearly on your ticket.
Tickets must be used at the correct turnstile - accessible entrances are available in all four stands to those disabled supporters that require to use one and are clearly signed.
There is no re-admittance to the stadium if you leave prior to the end of the fixture. We do however make allowances for smoking within a specific cordoned area.
