Derby County strives to provide an engaging family experience and is proudly a holder of the EFL's much-acclaimed Gold Status Family Excellence award.

A total of 63 EFL clubs achieved Family Excellence status in the 2018/19 season, nine of which were ‘Gold Award’ winners for their remarkable work in engaging families on matchdays - including Derby County.

We have a Family Area at Pride Park Stadium, which has designated blocks within the North East corner of the Stadium, with upper and lower tier seating available.

Each match includes a special appearance from club mascots Rammie and Ewie too - who will even watch the game along with the fans from various positions around the Stadium, so make sure you look out for them!

Tickets are available for every match at the Derby County Ticket Office presented by SeatGeek or by calling 0871 472 1884 (option 1, option 1).

The Rams' off-the-field team are trained to put your interests first, listen to you, to answer your questions and act quickly and promptly to requests to ensure you have safe, welcoming and enjoyable environment.

All of Derby County's stewards are NVQ trained to ensure the best service possible is provided to supporters inside the stadium and there is a designated Family Liaison Officer in each stand.

Derby County also launched its Fans First initiative in August 2008 to put the supporters at the forefront of the club’s match day experience. Look out for our MSLOs (Matchday Supporter Liaison Officers) in their blue coats to answer any questions. They might even have a few goodies to give away too!