Derby County strives to provide an engaging family experience and in 2015 the Club was awarded the ‘Football League Family Excellence Award’.
For the 2016/17 season the Rams are proud and excited to extend the dedicated family area. The special area, located in the Smith Partnership North East Corner, will have a host of special activities for all of the family pre-game and half time, from penalty shootouts, Rammie colouring competitions, to photo booths and face painters there’ll be lots for all of the family to do. Each match there will be a special appearance from Rammie too who will even watch the game with you. The Rams have partnered with Smith Partnership to bring entertainment to the new area and ensure that our younger fans have a fantastic experience that they won’t forget.
Special under 12 ticket pricing is also available in this area of the stadium.
Tickets are available for every match at the The DCFC Ticket Office presented by Showcase Cinema De Lux or by calling 0871 472 1884 (option 1, option 1)
Our off the field team are trained to put your interests first, listen to you, to answer your questions and act quickly and promptly to requests to ensure you have safe, welcoming and enjoyable environment.
All of our stewards are NVQ trained to ensure the best service possible is provided to supporters inside the stadium and there is a designated Family Liaison Officer in each Stand.
Derby County also launched its Fans First initiative in August 2008 to put the supporters at the forefront of the club’s match day experience. Great offers on food and drink have been introduced over the last five seasons for supporters inside Pride Park Stadium early ahead of the match.
There have also been offers and discounts on merchandise, free team posters, exclusive scarves, free programmes, free t-shirts, open training sessions plus a whole host of fantastic deals.
Each matchday, the club mascot Rammie, selects a family to have their seat upgraded. They are taken from their original seats to luxury padded seating behind the home team dugout. This gives the chance to be up close with the action amongst our first team staff. Make sure you’re in the stadium early to catch all of the action.
The Club has recently introduced the ‘First Time Rams’ scheme. As part of the initiative any fans making their first visit to Pride Park Stadium has the opportunity to receive a certificate to commemorate the occasion signed by a rams first team player.