If you're purchasing a RamsTV subscription for the 2017/18 season, please note the following terms & conditions.
1. The Use of RamsTV
The following Terms and Conditions are regarding the use of RamsTV:
1.1 Each supporter is solely resident in the correct territory for the chosen subscription package. Any changes to the territory in which the supporter is located may affect availability of certain content, particularly the live video content.
1.1.2 The use of location-blocking software such as VPNs, or changing an IP address to view the website from a different country is strictly forbidden. Derby County reserves the right to suspend the account of any supporter that we believe to be using one of the previously stated means of location-altering.
1.2 The disclosure of password and Fan ID is not permitted and the right to use RamsTV is personal and limited to viewing on one device at any time.
1.3 For match footage shown on a live basis (available in certain geographical territories only) not all club matches will be available for viewing on a ‘live’ basis. This is due to, among other things, restrictions with television broadcasting. In these instances, we will allow access to the live audio commentary.
1.4 The use of RamsTV is prohibited for any other reasons than private or domestic purposes.
1.5 The subscriber cannot forward, record, copy, reproduce, store, transfer, modify, post, distribute or publish any of the content of RamsTV without prior written permission.
1.6 Unless stated otherwise, your subscription is for the subscription period and will be automatically renewed at the end of the previous subscription period for a further equivalent period.
1.7 We can suspend an account if payment is not made for automatically renewing subscriptions.
1.8 By purchasing your subscription, you have chosen to receive your subscription benefits immediately. You will not, therefore, be entitled to cancel the contract during the any fourteen day ‘cooling off’ period in law, nor receive a refund of the fee paid. This does not affect any other rights you may have at law, including where we are at fault.
1.9 Refunds on RamsTV subscriptions will only be available at the Club’s discretion.
2. Friends & Family Referral Codes
The following Terms and Conditions are regarding the Friends & Family referral codes:
2.1 Only one referral code can be used per transaction.
2.2 Each code can only be used once.
2.3 The £10 off code can only be redeemed against £110 packages, and the £5 off code can only be redeemed against £45 packages. These are not interchangeable.
2.4 Refunds from referring friends and family will be processed up to 10 working days after full payment for the referral has taken place.
2.5 Friends and family referral offers are only available to supporters signing up and paying for the full annual subscription, (Monthly subscribers or 'pay-per-view' subscribers do not qualify for this offer).
2.6 Once all maximum refunds from the offer have been processed (ie £110 off the £110 packages or £45 of the £45 ones), any subsequent payments will be processed by cheque on a monthly basis.
Any supporter found breaching these terms and conditions will have their account suspended and will forfeit any chance of receiving a refund.