Sun 10 Aug - Posted in Breaking News
Time to read: 4mins
Below is all the key ticket information for Derby County's 2025/26 Carabao Cup Round One tie at West Bromwich Albion.
West
Bromwich Albion have issued digital tickets for this fixture and
supporters should ensure the email address of the lead purchaser is up
to date before purchasing.
Please note tickets for this game are available online on dcfc.co.uk, over the phone and from the Ticket Office in person.
Tuesday 12th August 2025, 7:45pm kick-off
Carabao Cup Round One
Away Ticket Membership Holders that attended 15+ away games last season (one ticket per Fan ID) - On sale 25th July 2025 (10am)
Away Ticket Membership Holders that attended 10+ away games last season (one ticket per Fan ID) - On sale 28th July 2025 (10am)
Away Ticket Membership Holders that attended 5+ away games last season (one ticket per Fan ID) - On sale 30th July 2025 (10am)
Away Ticket Membership Holders (one ticket per Fan ID) - On sale 1st August 2025 (10am)
2025/26 Season Ticket Holders (one ticket per Fan ID) - On sale 4th August 2025 (10am)
General Sale (one ticket per Fan ID) - On sale 6th August 2025 (10am)
Important: 2024/25 season attendance is only registered for away league match tickets purchased from the Derby County Ticket Office.
Tickets will go off sale ONLINE, IN-PERSON and via TELEPHONE at 12pm on Monday 11th August 2025
Please Note: Off sale dates and times are subject to change.
The option to buy tickets on the day of the game will be available from the East Stand Ticket Office at the Hawthorns. The ticket prices remain the same and payment is by cash or card.
Adults (26-64) - £15
Seniors (65+) - £10
Under 26s (20-25) - £10
Under 20s (17-19) - £10 *
Under 17s (2-16) - £5 *
* Supporters aged 15 and below must be accompanied by someone aged 18 or above.
There are 17 pairs of Wheelchair Disabled and Personal Assistant tickets available, with Ambulant tickets to be taken from the main allocation. Wheelchair supporters are charged their relevant age category, with Personal Assistants admitted free of charge. Disabled supporters with any enquiries are recommended to email [email protected].
* Supporters aged 15 and below must be accompanied by someone aged 18 or above.
Coach travel from Pride Park Stadium is available here.
Online
Visit dcfc.co.uk and click ‘TICKETS’ then, under the ‘TICKETS’ section, click ‘AWAY TICKETS’.
Use your email address and password to log into the system. If there’s an issue, click the ‘forgot password’ link on the login page. If the issue persists, email [email protected].
Phone (Subject to £1 per ticket Booking Fee)
Call 0871 472 1884 ^ between 10am-4pm on Monday-Saturday and select Option 1. Ensure your contact details are readily available including Fan ID, Full Name, Full Address and Date of Birth.
^ 0871 numbers are charged at 13p per minute plus your phone company’s access charge.
In Person (No Booking Fee)
The Ticket Office, presented by Seat Geek, is open from 10am-4pm between Monday and Saturday and at least THREE hours before kick-off and up to half-time on home matchdays.
A £1 per ticket booking fee will be payable for all tickets purchased online and over the telephone.
A total allocation of 2,542 tickets has been made available for Rams fans.
As tickets for this fixture is all digital, collections are not available.
Supporters are advised to ensure the email on the lead supporters’ account is up to date prior to purchasing tickets. Supporters can opt for one of two delivery methods for this fixture:
Print@Home - Tickets are sent to the lead supporters’ email address. They must be printed prior to attending the fixture.
Send to Mobile - Digital eTickets sent to the lead supporters’ email address. They are to be scanned at the turnstiles on a mobile device.
Proof of age may be required on entry for any concessionary tickets.
As per “Section 5” of the club’s Ticketing Terms & Conditions, any supporters found to be reselling match tickets will have their Away Ticket Membership suspended with no refund.
All away tickets are non-refundable and non-transferable.
In exceptional circumstances, the club may be able to offer a refund, as long as you contact the Ticket Office by email on [email protected], and on condition the ticket is returned at least 24 hours before the day of the game. This is entirely at management’s discretion.
Email - For ticketing, seat or pricing queries please email the Helpdesk on [email protected].
Phone - Supporters can call the Ticket Office over the phone by calling 0871 472 1884 (option 1) ^ between 10am-4pm during regular opening hours.
^ 0871 numbers are charged at 13p per minute plus your mobile phone provider access charge.
In Person - Supporters can visit the Ticket Office in person at Pride Park Stadium to speak to a member of the team during opening hours.
Ticket Office opening hours can be found by clicking here.
Disabled Supporters - Disabled supporters with any enquires are recommended to email [email protected].
Opening Hours - The Ticket Office opening hours are 10am-4pm Monday to Saturday, and it is closed on a Sunday. Please check dcfc.co.uk for Ticket Office opening time amendments during public holidays and on home matchdays, as these do vary.
