Do you have accessible entrances?
Yes, accessible entrances are located in all four stands. Details can be found in our Access Statement .
Are Assistance Dogs allowed in the stadium?
Yes, but arrangements must be made in advance. Please contact the Disability Access Officer.
Do you provide storage for mobility aids e.g., wheelchairs, mobility scooters?
No storage is available for mobility aids, but designated spaces for wheelchair and mobility scooter users are provided. Contact our dedicated Accessibility Team on 01332 667528 for more information.
Do you have low-level food serving counters in the concourse areas?
We have catering facilities throughout Pride Park Stadium. Currently, all serving counters in the concourse areas are high level. To support supporters with access requirements, the club arranges for dedicated stewards to monitor these areas and assess if additional assistance is needed.
Do you offer induction loop facilities?
Yes, the club has induction loop equipment in most customer contact points at Pride Park Stadium.
On matchdays at Pride Park Stadium, information will be carried on the ‘Big Screen’ and via the Public Address System.
Do the club provide Audio Descriptive Commentary?
Audio Descriptive is available to blind and partially sighted home and away supporters. Please contact the Accessibility Team on 01332 667528 to reserve a receiver no later than 24 hours prior to the fixture date (subject to availability). Please note that you will need to bring your own earphones (3.5mm round jack).
Where are accessible toilets located?
Accessible toilets are available throughout the stadium, signposted, and equipped with the National Radar Key system. We would advise you to bring your own radar access key with you.
Is there a club shop located on-site at Pride Park Stadium?
Yes, the DCFCMegastore is located on the Northeast corner of Pride Park Stadium. For more information, please visit their website at dcfcmegastore.co.uk.