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Derby County face Swansea City on home turf this weekend in their latest Sky Bet Championship fixture.


Wayne Rooney’s side will welcome the Swans to Pride Park Stadium on Saturday 2nd October (3pm kick-off).

For those supporters attending the game, we wish to provide the following guidance and information:

Tickets

* Ticket sales end at 1pm on the day of the game online on dcfc.co.uk.

* As a result of staff shortages, supporters are urged to buy their match tickets online, which are available up to 1pm on Saturday, but tickets will be available from the North Stand Turnstile Access Windows up to kick-off. Fans are recommended not to leave purchasing until the last minute.

* Season Ticket Holders are required to process their individual match ticket in advance of the fixture, either online or in person at the Ticket Office on Friday (open 10am-4pm). Supporters should not turn up without a ticket on the day.

* The Ticket Office counters and phone lines are closed on matchday but the email helpdesk, [email protected] is open between 9am-3pm.

* Season Ticket cards are NOT valid for this game.

* Match tickets that have been sent via the ‘Print at Home’ & Mobile ticket delivery methods have been sent to the email address we have registered to your Fan ID (please check your junk/spam folders) so please ensure that your details are up to date on dcfc.co.uk.

* If you have NOT received your e-ticket please contact the Ticket Office on [email protected] before the day of the game, in order to avoid unnecessarily queuing at the Access Issue windows.

* Supporters that selected the 'Print at Home' delivery option must print their tickets prior to arriving at the stadium on white A4 paper, using black ink only.

* There will be no facility for collecting tickets for home supporters on a matchday at this time.

* It is also possible for supporters that selected the Mobile Ticket delivery option to scan their match ticket on a smartphone device.

* Supporters that had a match ticket posted to their home address, or purchased from the Ticket Office, are advised to scan the ticket at the turnstiles as normal.

* There is no option to upgrade nor downgrade tickets on the day of the game, therefore please make sure you have obtained/purchased the correct age category.

* In line with NHS Test & Trace guidelines, when applying for a ticket, supporters must ensure their personal and contact details are correct and must provide their current telephone number.

* Supporters with any match ticket related enquiries prior to the day of the game are advised to visit the Ticket Office on Friday (open 10am-4pm) or email [email protected]. Disabled supporters with any access enquires are requested to email [email protected].

* Ticketing FAQs for this game can be found here: dcfc.co.uk/page/ticketing-useful-information?k=fe88ed3b36b97f746b0b1dc4af36319a1d64204e

Stadium Access

* The Ticket Access windows, located outside the North Stand, will be open from 1:30pm for supporters having issues gaining entry on their tickets.

* The access issue windows are open to support and help with stadium access issues, as well as selling match tickets.

* The turnstiles will open at 1:30pm and kick-off is at 3pm. Supporters are encouraged to arrive early to avoid unnecessary queues.

* Matchday staff will be available to assist with any queries and direct supporters to their seats. They will be wearing blue tabards and be located around the stadium.

* Bags must be no larger than 45cm x 30cm x 15cm and are subject to search. There is no on-site storage facility for oversized bags. If you have a medical condition that requires you to bring a bag or other equipment, please email [email protected].

Disabled Supporters

* Disabled supporters who have claimed a complimentary Personal Assistant Ticket will also be required to email [email protected] with the full contact details of their Personal Assistant (full name, address, telephone number) as entry into the stadium will not be permitted until this information has been provided.

Code Of Conduct

* Derby County's COVID-19 Supporters Code of Conduct can be found here: dcfc.co.uk/page/covid-19-supporters-co...

Car Parking

* Car Parking is now SOLD OUT for this fixture to seasonal parking pass holders (Car Park A and Car Park B, which is located directly behind the South Stand). Supporters must display their 2021/22 seasonal parking hanger on arrival. Supporters will not be able to purchase stadium car parking on the day of the game. Supporters that require Accessible Parking are advised to email [email protected] prior to the match.

Supporter Safety

* In the interest of our supporters' safety, we are advising fans to wear a face covering or face visor (covering both their nose and mouth) in the concourses and toilet areas, unless they are consuming refreshments, medically exempt or under the age of 12.

* Although wearing a mask is no longer mandatory, please consider others around you. Please also continue to use the hand sanitising stations around Pride Park Stadium and try and avoid close contact with others where possible. Finally, please always follow the guidance of Stewards.

Refreshments

* A limited menu will be served from the concourse kiosks, including pies, hot dogs, drinks and confectionary. This includes a limited range of hot and cold food plus draught alcoholic & non-alcoholic beverages.

* Pride Park Stadium is now a cashless venue, debit/credit cards (excluding AMEX) and contactless payment are accepted.

The Yard

* The Yard at Pride Park Stadium will be open from 1pm until kick-off and after the final whistle until 7pm. A Bar Menu will be available to supporters on first-come, first-served basis.

DCFCMegastore

* The DCFCMegastore will be open from 9am until 6pm, stocking the new 2021/22 Derby County home, away and third kits, trainingwear and many other products. The DCFCMegastore’s ‘Ministore’ outside the stadium will be open from 12pm until kick-off and then after the final whistle.

Matchday Betting

* Supporters wishing to place a matchday bet can do so using club partner Unibet's fast and secure betting App easily from their mobile, as well as at the Unibet stations in the concourse areas.

Download from the Apple Store: https://apps.apple.com/gb/app/unibet-pro/id4633353...

Download for Android: https://play.google.com/store/apps/details?id=com....

Please Note: 18+ only. begambleaware.org.

Other Information

* For any more information please see the FAQ section on dcfc.co.uk, or simply click here.

PosPldGDPts
1Portsmouth393183
2Derby County403478
3Bolton Wanderers392874
4Peterborough United382871
5Barnsley382271
6Oxford United391063
7Stevenage391162
8Lincoln City392361
View full table